General terms & conditions
Article 1 : Sales Application
All orders are exclusively carried out between the author of the order and SUPERDRAGONTOYS, in a business relationship context. The General Conditions applied below protect the supplier and the Customer against any claim or complaint. Any request not in accordance with the Terms and Conditions will not be accepted without our written consent.
SUPERDRAGONTOYS is allowed to change whenever they want to the General conditions if these changes appear on its website.
Article 2 : Order procedure
Super Dragon Toys commits itself to accept orders under the General Conditions written in here. Every order will be processed within the limits of stock or suppliers product availability. Internet orders can only be done by individual consumers and physical persons within the normal needs of a household. In case, in spite of our vigilance, an article comes to be temporarily unavailable, the customer will be warned by a message written on his invoice. The sending of the article being compromised, you will then have the choice between a replacement for lower or equal amount, a gift voucher or a refund. If, one month after the stock lack warning, you did not inform us of your choice , you will automatically be awarded a gift voucher, refundable on simple request. The refund is made by transfer on your account within 5 days, requests exceeding four months are executed by check regardless of the country.
**Careful, assets are indivisible, the use of an asset exceeding the total amount of the order involves the loss of the credit. *
Article 3 : Prices charged
The prices SUPERDRAGONTOYS charges include all taxes, except the shipping fee. The company allows itself the right to change, without notice, any of the for sale products prices. In case the price of a product changes while it is being processed changes, the price charged to the customer will be the one displayed at the time of the purchase.
However, in more important cases such as data entry errors, or any changes made by the publisher during the pre-orders, knowing that we cannot legally sell for a loss, we reserve ourselves the right to cancel a sale.
In the case of a price lowering, a coupon for the difference will be given to you at the time of the billing.
Article 4 : Delivery
Unless stated otherwise, delivery will be made to the address you specified on the order form. Postal addresses type (PO Boxes, Military ...) will not be taken into account, and the order will not be validated. The given delivery dates are only indicative Superdragontoys isn’t bound to respect them as a deadline.
Article 5 : Payments
You can pay by :
5. Bancontact / Mister Cash
8. SOFORT Banking
Article 6 : Customer Service
SUPERDRAGONTOYS is committed to proceed to a full refund of the products within 14 days of receipt of the order. Products must be returned at the customers expense. Products must be in perfect condition and in their original packaging as they have been delivered.
After 14 days, the products are considered approved and comply with the order.
Every sold item is covered by the guarantee publishers establish. However, in case of defective item, we commit ourself to proceed its refund or exchange for free in the following cases :
• Defective Article or latent defect
• Packing Error
The customer paying shipping costs are non-refundable, a credit note of the purchased pruduct will be made. Any returns will be done at the following address :
SUPERDRAGONTOYS - Rue Saint Catherine, 6 - 1000 Bruxelles - Belgique.
Article 7 : Responsibility
The products are conform to the Belgian legislation. As a distribution company, we can not be held responsible for the disputes which might happen between an editor and a producer. We also can not be held responsible for late delivery or failure due to the publisher. The illustrations on the site are provided by publishers, manufacturers, wholesalers’ owner or distributor. We have not altered or modified these images. Therefore they are congruent with the finished products sold on the website.
Article 8 : Confidentiality and privacy
All our shipments are done with the utmost discretion.
SUPERDRAGONTOYS therefore commits itself not to give your particulars to other parties except the ones involved in the execution of your order (transport, banking services). In the exceptional case of a non-payment or fraud to payment, SUPERDRAGONTOYS reserves itself the right to communicate all the necessary data to police services or courts.
According to the law, you may request access, modification or suppression of your data by sending an email to [email protected]
The pictures reproduced on the website illustrating the offered items are not included in the contract. SUPERDRAGONTOYS cannot be held accountable if there is an error in one of them.
SUPERDRAGONTOYS cannot be held responsible for contract breaches in special cases such as total or partial strike, flood, fire etc... (Non exhaustive list).
The content and structure of this site are protected by copyright and intellectual property rights. Any reproduction or representation, in whole or part, of any material on the website (including any text, images, photographic or pictorial representation, brand or logo) on any media is prohibited.
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