General terms & conditions

Article 1 : Sales Application

All orders are exclusively carried out between the author of the order and SUPERDRAGONTOYS, in a business relationship context. The General Conditions applied below protect the supplier and the Customer against any claim or complaint. Any request not in accordance with the Terms and Conditions will not be accepted without our written consent.

SUPERDRAGONTOYS is allowed to change whenever they want to the General conditions if these changes appear on its website.

Article 2 : Order procedure

Super Dragon Toys commits itself to accept orders under the General Conditions written in here. Every order will be processed within the limits of stock or suppliers product availability. Internet orders can only be done by individual consumers and physical persons within the normal needs of a household. In case, in spite of our vigilance, an article comes to be temporarily unavailable, the customer will be warned by a message written on his invoice. The sending of the article being compromised, you will then have the choice between a replacement for lower or equal amount, a gift voucher or a refund. If, one month after the stock lack warning, you did not inform us of your choice , you will automatically be awarded a gift voucher, refundable on simple request. The refund is made by transfer on your account within 5 days.

*Careful, assets are indivisible, the use of an asset exceeding the total amount of the order involves the loss of the credit.

If your order contains items that are in PREORDER status, the order will only be shipped when all items are available in stock.

Article 3 : Prices charged

The prices SUPERDRAGONTOYS charges include all taxes, except the shipping fee. The company allows itself the right to change, without notice, any of the for sale products prices. In case the price of a product changes while it is being processed changes, the price charged to the customer will be the one displayed at the time of the purchase.

However, in more important cases such as data entry errors, or any changes made by the publisher during the pre-orders, knowing that we cannot legally sell for a loss, we reserve ourselves the right to cancel a sale.

In the case of a price lowering, a coupon for the difference will be given to you at the time of the billing.

Article 4 : Delivery

Unless stated otherwise, delivery will be made to the address you specified on the order form. Postal addresses type (PO Boxes, Military ...) will not be taken into account, and the order will not be validated. The given delivery dates are only indicative Superdragontoys isn’t bound to respect them as a deadline.

Article 5 : Payments

You can pay by :

1. Bancontact
2. iDEAL
3. SOFORT Banking
4. Postepay
5. Visa
6. Dankort
7. Cartes Bancaires
8. MultiSafepay
9. Maestro
10. Giropay
11. Mastercard
12. CreditCard

Article 6 : Customer Service

You have a period of 14 days from the day after receiving your order to notify us of your desire to return a product.

You also have an additional 14 days to return the product from the date of your return notification.

After 14 days, the products are considered approved and comply with the order.

The legal warranty of 2 years for the conformity of consumer goods applies to the products sold. However, in case of defective item, we commit ourself to proceed its refund or exchange for free in the following cases :

• Defective Article or latent defect
• Packing Error

The customer paying shipping costs are non-refundable, a credit note of the purchased pruduct will be made. Any returns will be done at the following address :
SUPERDRAGONTOYS - Rue Saint Catherine, 6 - 1000 Bruxelles - Belgique.

Article 7 : Responsibility

The products are conform to the Belgian legislation. As a distribution company, we can not be held responsible for the disputes which might happen between an editor and a producer. We also can not be held responsible for late delivery or failure due to the publisher. The illustrations on the site are provided by publishers, manufacturers, wholesalers’ owner or distributor. We have not altered or modified these images. Therefore they are congruent with the finished products sold on the website.

Article 8 : Confidentiality and privacy

All our shipments are done with the utmost discretion.

SUPERDRAGONTOYS therefore commits itself not to give your particulars to other parties except the ones involved in the execution of your order (transport, banking services). In the exceptional case of a non-payment or fraud to payment, SUPERDRAGONTOYS reserves itself the right to communicate all the necessary data to police services or courts.

According to the law, you may request access, modification or suppression of your data by sending an email to [email protected]

Responsibility

The pictures reproduced on the website illustrating the offered items are not included in the contract. SUPERDRAGONTOYS cannot be held accountable if there is an error in one of them.

SUPERDRAGONTOYS cannot be held responsible for contract breaches in special cases such as total or partial strike, flood, fire etc... (Non exhaustive list).

Content Protection

The content and structure of this site are protected by copyright and intellectual property rights. Any reproduction or representation, in whole or part, of any material on the website (including any text, images, photographic or pictorial representation, brand or logo) on any media is prohibited.

Cookie policy

A cookie is small text file that is generated by the webserver and placed in the browser of your computer or mobile device when you access the website. A cookie contains a unique code which allows your browser to be recognized during your visit of the website (this is a 'session' cookie) or during subsequent, repeat visits in the future (this is a 'permantent' cookie). Cookies can be placed by the server of the website you visit or by partners with whom the website cooperates. The server can only read cookies which it has placed itself and will not have access to any other information stored on your computer or mobile device. Cookies are stored on your computer or mobile device in the folder of your browser. The contents of a cookie usually consists of the name of the server which placed the cookie, an expiration date and a unique code of digits. Cookies generally make the interaction between the visitor and the website easier and faster and help the visitor navigate between the various sections of the website. Cookies can also be used to make the content or publicity on the website more relevant for the visitor and adjust these to his personal taste and needs.

SUPERDRAGONTOYS.COM uses cookies to enhance and facilitate your user experience on our website and to customize the content of our website to your needs and preferences. You can deny the installation of cookies, but then some parts or services on our website will not work at all, or will not work optimally. When you continue visiting our website without changing your cookie-settings or when you click the "got it" link, we assume that you agree to the use of cookies.